I had a lead on today’s assignment grading, until Frank brought me his replacement phone. “It’s not activating,” he said.
The cascade soon followed. Verizon’s website offered no workable options. Customer service proved an overlong wait–interrupted when my doctor’s office finally returned my call. A virtual trouble-shooter ran every protocol without providing a solution.
I finally asked him the obvious question. “Did the package come with any literature?”
He brought down the flyer, which, of course, he hadn’t read. There was a website for replacement phone activation. After almost an hour of fruitless searching, his phone fully activated in less than five minutes.
Oh, for the simple life
Moorish mists
for Sue Vincent’s Thursday photo prompt: Wistfulย #writephoto
dVerse Poets’ MTB: Final Couplet (pubtended by Frank Hubeny)
The pub is open! Come join us!
Frank J. Tassone 
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